As everyone knows Bob King, who owns Coastal Pacific Marine, has been Crow’s Nest Yachts Certified Cummins mechanic for almost 10 years now. With his new Parker 2320, he is truly part of the Crow’s Nest Yachts family.

As the fishing continues to get better and better - this summer should hold many off shore trips for Bob and his family. His sales associate Michael Vrbas hopes to find time to join them in the fun.

Their first Thresher Shark to be brought onboard was on a fishing trip off Dana Point.

Below is a wonderful letter from Bob King about his experience with Crow’s Nest Yachts.


May 16, 2008

Mr. Anthony Hsieh / Mr. Lynwood Parker

Re: New Boat Purchase

I would like to extend my appreciation to The Crows Nest and Sundance Marine for the overall experience during the recent purchase of my new Parker 23’ pilothouse boat. I realize your companies are very accustomed to selling larger size boats but I was treated as if I were purchasing a half million-dollar yacht by your staff. Michael Vrbas and Joel Swan worked together from different store locations as a team assisting me in my purchase.

I am in the marine business myself and I have seen first hand how too often customers have a negative experience in this industry. Michael and Joel probably got tired of my constant phone calls and questions during the purchase process but they always followed up and treated me professionally. I also appreciate Ray Hsieh for coming to my home on a Saturday to complete the financing and for personally assisting me with my electronics package.

I now have 20 hours on my Parker and recently had the engine serviced and a couple of minor warranty issues resolved. Being in the marine service business myself I have high expectations and your staff at Sundance Marine went above and beyond the call of duty. Joel personally made arrangements to transport my boat from Newport Beach to San Diego and back for the service.

You have a very impressive sales and service staff.

Sincerely

Bob King

Coastal Pacific Marine, Inc.